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PRIVACY POLICY

Last Updated: 10.12.2015

GENERAL

This privacy policy (“Policy”) describes how Joyas LLC dba Studio Juliet (“Company”, “us”, “our”, and “we”) collect, use and share personal information of consumer users and online visitors (“you”, “your”, “yours”) of this website, studiojuliet.com (the “Site”).  This Policy is incorporated into, and part of, the Company’s Terms, which govern, in general, your use of the Site.  Studio Juliet respects your privacy rights and recognizes the importance of protecting the information collected about you. Any and all information collected on this Site will be kept strictly confidential and will not be sold, rented, disclosed, or loaned and will be held with the utmost care.  We provide this Policy to help you to understand what we may do with any personal information that we obtain from you. This Policy guides how we collect, store and use the information that you provide to us.  

Our store is hosted by Squarespace, which provides the online e-commerce platform that allows Studio Juliet to sell products and services. Your data is stored through Squarespace’s data storage, databases and the general Squarespace application and customer data is stored on a secure server behind a firewall.  As part of our commitment to your privacy rights and security, our website has been certified by GeoTrust.com.  If you wish to use our Site, you must read and agree to be bound by the Policy as it relates to our Site’s services. If you are under 18, you must let your parent or guardian know about Studio Juliet’s Policy before you register to use this site or any of this site's services.

 

USE OF PERSONAL INFORMATION

When you purchase something from Studio Juliet, as part of the buying and selling process, your name, address and email address are collected. When a customer provides personal information to complete a transaction (verify credit card, place an order, arrange for a delivery or return a purchase), it is implied that you consent to the collection and use of that information for that specific reason only.  We will use your information only for the purposes set out in the Terms.  In general, we use your personal information to provide and deliver products and services customers request, communicate about promotions, upcoming events, and other news about products and services that we offer, respond to comments and questions, provide customer service and to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages and with those who need it to do work for us.  With your permission, we may send you emails about the Site, new products and other updates.  If Studio Juliet asks for a customer’s personal information for a secondary reason, like marketing, the customer will be either asked directly for expressed consent, or provided with an opportunity to decline.  Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails are emails about our business dealings with you.  You may send requests about personal information to julie@studiojuliet.com. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.

We get information about you two ways - (1) Information You Give Us. We collect your‎ name, postal address, email address, phone number and other information you directly give us on our Site;  (2) Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site.   We will not share your personal information unless it is for legal, protection, and safety purposes to comply with laws, respond to lawful requests and legal processes, protect the rights and property of the Company, our agents, customers, and others which includes enforcing our agreements, policies, and Terms.  Lastly, we may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.

COLLECTING INFORMATION

When a customer browses the Studio Juliet website, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.  We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site.    This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.

You can clear your browser cookies with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.   Our store uses Squarespace Metrics and Google Analytics to help us learn about who visits our site and what pages are being looked at.

 

THIRD-PARTY SERVICES

If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. Stripe is a PCI Service Provider Level I.  It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).  PCI-DSS, as managed by the PCI Security Standards Council, set direct payment gateway standards which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Stripe’s Terms of Service here or Privacy Statement here.  In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, the customer is encouraged to read their privacy policies to understand the manner in which these providers handle personal information. Please note that certain providers may be located in different jurisdictions and therefore customer information may become subject to the laws of these jurisdictions. Once the customer leaves the Studio Juliet website or are redirected to a third-party website or application, the customer is no longer governed by this Policy or the Studio Juliet Site’s Terms.

 

CHANGES TO THIS POLICY

We may change this Policy. If we make any changes, we will change the Last Updated date above.  Studio Juliet reserves the right to modify this Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If Studio Juliet makes material changes to this policy, the customer will be notified here that it has been updated, so that the customer is aware of what information Studio Juliet collects, how that information and under what circumstances it is used or disclosed. 

Please exit the site immediately if you do not accept this Policy or are accessing the site in a country or other territory where use of the site is not permitted.